Now Hiring - Healthcare EMPLOYER RELATIONS LIAISON in Tampa, FL

Position Highlights:

The Ideal Candidate:

• Healthcare experience particularly with a hospital or healthcare system.
• Prefer some experience in nursing, pharmaceutical/medical device sales, marketing or social work.
• Customer Relationship Management (CRM) experience preferred.
• Proficiency in Microsoft Products (e.g. Excel)
• Experience in data analysis

Responsibilities:

Cultivation and engagement of contracted Moffitt Connect employer relationships/partnerships

• Manage relationships with contracted employers / Moffitt Connect members
• Document outreach efforts on employers by entering daily calls in CRM; provide customer service to all targeted accounts
• Identify opportunities for MMG within Moffitt Connect relationships
• Maintain reach and frequency goals associated with targeted accounts and minimum field activity goals
• Serve as subject matter expert on employer outreach efforts, will works both independently and with the director to identify and implement best practices that support more efficient and effective work performance

Support new patient growth, as well as Moffitt's screening, prevention and cancer education programs.

• Develop strategies to inform, educate and communicate programs and services to employers to grow the program and increase patient volumes
• Report on achieved results, problems and new opportunities which will contribute to increased utilization of services

Assist in improving customer satisfaction in areas which directly affect the hospital's ability to improve relationships with employers

• Understands challenges and needs of employers and works on ways to minimize challenges and strengthen relationships
• Ongoing communication with corporate departments and cancer programs to enhance employer partnerships
• Communicate recommendations for changes in procedures, programs and facilities

Supports ongoing development of employer strategy

• Participates / supports strategic planning focused on the employer strategy including input into development of new and existing products
• Supports execution of employer event including content development and outreach to increase

Credentials and Qualifications:

• Bachelor's Degree in Communications, Marketing, Public Relations, Business Management, Healthcare Administration/Services or related field required
• Minimum of seven (7) years professional experience in the healthcare or sales fields
• Master’s degree preferred.